The website www.twincritters.com, which includes related social networking sites and pages, such as www.instagram.com/twincritters and www.facebook.com/twincritters, (collectively, the “Site”) as well as various content, features, tools, products, services, and other materials offered or available in connection with the Site (the “Services”) are operated by Amphibitwin, Inc. (“we,” “us,” or “our”). We respect the right to privacy and security of personal information about customers, visitors to the Site, and other users of the Services who browse, access, or interact in any way with the Site or Services, whether personally or on behalf of an entity (“you” or “your”). This Privacy Policy explains how we collect, use, and safeguard personally identifiable information about you (your “Personal Data”) when you visit the Site or use the Services. We are subject to the European General Data Protection Act (“GDRP”) as a data controller so far as your Personal Data is provided to us while you are located in the European Union. In accordance with the GDPR, this Privacy Policy serves as our GDPR Privacy Notice and is made available to you at the time we process your Personal Data.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. If you do not agree with the terms of this Privacy Policy, do not share your Personal Data on the Site or use the Services. We reserve the right to make changes to this Privacy Policy at any time or for any reason. Any changes will be posted and we will alert you that changes have been made by updating the revised date of this Privacy Policy.

Types of Personal Data We Collect

Many of the Services allow you to visit the Site without sharing your Personal Data. However, some Services, such as purchasing a product from our online e-commerce platform that allows us to market the Services (“Online Store”), require you to share your Personal Data. The types of Personal Data we may collect about you on the Site include:

Demographic and Contact Information. We collect the demographic and other personal information you provide to us when you participate in various activities in connection with the Site or Services, such as completing an online form, subscribing to our newsletter, sending us an email, or providing content in public forums of the Site. The data we may collect about you may include your name, email address, shipping address, phone number, and comments.

Payment Information. When you purchase a product from the Online Store, we collect information related to your payment method, such as your credit card number, card brand, and expiration date. We do not, however, view or store your credit card data. This is handled by a third-party payment processor.

Automated Information. We collect information our servers automatically recognize when you browse the Site or access the Services, such as your IP address, your operating system, browser version, the address of a referring website, and the pages you visit on the Site. Such information is not personally identifiable, but it still may be possible to determine from an IP address your internet service provider and the geographic location of your point of connectivity as well as other statistical usage data. We also may collect information about your native actions that are integral to our Site, including liking, or replying to a post. If you access the Site or Services from a mobile device, our servers may automatically collect information about the type of mobile device you use and the information about the location of your device.

How We Use Your Personal Data

Having accurate information about you permits us to understand your needs and provide you with better Services. We will process your Personal Data only for the purposes described in this Privacy Policy or as otherwise permitted by applicable law. Our processing of your Personal Data is based on your express consent or on the necessity to process your Personal Data for the purpose of our legitimate interests as allowed under the GDPR.

By identifying patterns and trends in usage, we are able to better design the Site to improve your experiences, both in terms of content, product offerings, and ease of use. In particular, your Personal Data that we process will be used to: Increase the efficiency and operation of the Site and improve the Services; perform the functions and provide the Services you request or authorize; manage orders and payments; manage and provide after-sale services; send you confirmations, receipts, updates, alerts, administrative messages, and otherwise facilitate your use of the Site or Services; request feedback and contact you about your use of the Site or Services; respond to your emails; deliver information you request or that we think may be of interest to you, such as information about various promotions; and compile anonymous statistical data and analysis for use internally or with third parties.

Sharing Your Personal Data with Others

As required or permitted by law, we may share your Personal Data with certain third parties. Depending on your location, you may have an opportunity to opt-in or opt-out to some of these data sharing practices with respect to your Personal Data. Generally, we will not share your Personal Data with third parties unless it is necessary for our legitimate interests in providing you Services or to fulfill our obligations under this Privacy Policy. We will also not disclose your Personal Data without your knowledge, other than as required or permitted by law. We may share your Personal Data without your prior written consent or an opportunity to opt-out under the following circumstances:

Service Providers. We do not sell your Personal Data to third parties; however, we may share your data with third parties that perform services for or on our behalf, including with payment processing, data analysis, email delivery, and hosting services.

Legal Compliance. In response to legal process or a request for information, we may share your Personal Data as permitted or required by any applicable law, rule, or regulation or necessary to investigate or remedy potential violation of our policies or to protect the rights, property, and safety of others. Web Analytics. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect information about how you use the Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

Sale or Merger. If we reorganize or otherwise transfer part or the whole of the Site or our assets to another organization (such as in the course of a merger, dissolution, liquidation), your Personal Data may be shared with the transferee; however, we will make reasonable endeavors to require the transferee honor commitments we made in this Privacy Policy.

Your Rights Regarding Your Personal Data

You may benefit from a number of rights in relation to your Personal Data that we process. Some rights apply only in certain limited cases, depending on whether you are located within the European Union. Please note that the following rights are not absolute, and we may be entitled to refuse requests where exceptions apply. Should we determine that you are not entitled to exercise that right, we will provide you with the reason(s) for the denial. Without limiting the foregoing, you have the following rights with regard to your Personal Data:

Right to Access. You may ask us to provide you with any of your Personal Data what we maintain. Provision of such data will be subject to our identity verification procedures and we reserve the right to charge an administrative fee in an amount not to exceed $10.00 USD for costs associated with making your Personal Data available to you.

Correction and Deletion. You may have the right to request the correction or deletion of your Personal Data that we maintain, which is inaccurate or incomplete. Please note that we may keep some information about individual sales transactions for accounting purposes. Additionally, we will retain your Personal Data to the extent that we are otherwise required to do so by law; if we believe that the Personal Data will be relevant to any ongoing or prospective legal proceeding; and in order to establish, exercise, or defend our legal rights (including, without limitation, providing information to others for purposes of fraud prevention or reducing credit risk).

Marketing Restrictions. We may want to communicate information about new products and other Services or use your Personal Data for other promotional purposes, marketing opportunities, satisfactions surveys, or market research by mail, phone, email, text message, or other electronic means. You may instruct us, at any time, not to process your Personal Data for direct marketing purposes. In practice, depending on your location and the contact method, we may ask you to expressly agree in advance to our use of your Personal Data for marketing purposes, you may have an opportunity to opt-out of the use of your Personal Data for marketing purposes, or you may have the right to unsubscribe form receiving further marketing materials.

File a Complaint. You may lodge a complaint about how we are processing your Personal Data or how your complaint is being handled. If you wish to exercise any of the above rights, please contact us at info@twincritters.com.

Interactive Features

You understand that when you use the Site or the Services, information you post on interactive public areas of the Site will be available to other users and, in some cases, may be publicly available. For example, we do not have control over content that has been indexed and cashed by search engines and the content of a post may still show up on search engines in perpetuity. We recommend you be cautious about giving your Personal Data to others or sharing personal information in online forums. We are not responsible for the actions of third parties with whom you share information and we have no authority to manage or control third party solicitations. If you no longer wish to receive emails or other communications from third parties, you are responsible for contacting the third party directly. Check our Terms of Use for more information.

Cookies and Tracking Technology

Like most other websites, the Site may use cookies, web beacons, and other tracking technology, depending on the features offered. Tracking technology is useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help us customize the Site and improve your experience.

When you browse the Site, your information is not collected through the use of cookies; however, cookies may be tied to your previously provided information. Aggregate cookie and tracking information that does not directly identify you may be shared with third parties. Also, some content on the Site may be provided by third parties that may use cookies in conjunction with other tracking technologies to collect information about you when you use the Site, which enables them to provide targeted advertising to you. We do not control these third parties’ tracking technologies or how they may be used.

Most web browsers are set to accept cookies by default. Our cookies do not and cannot infiltrate your hard drive to gather confidential information. Our cookies are not “spyware.” You can usually choose to set your browser to remove or reject cookies. Be aware that removing or rejecting cookies could affect the availability and functionality of the Site.

Controls for Do-Not Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have information about your web browsing activities monitored and collected. The Site does not track your browsing activities across third party websites and we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. No uniform technology standard for recognizing and implementing DNT signals has been finalized. Because there is not yet a common understanding of how to interpret the DNT signal, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will provide information about that practice in a revised version of this Privacy Policy.

Data Security

We employ reasonable physical, administrative, and electronic measures designed to safeguard and protect your Personal Data from unauthorized access, alteration, and disclosure. For example, Personal Data is stored on password and firewall-protected servers and electronic payments made via the Online Store are protected by encryption technology. While we have taken reasonable steps to make the Personal Data you provide on the Site as secure as possible against unauthorized access and improper use, please be aware that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. Any data disclosed online can potentially be intercepted and used by unauthorized parties. You acknowledge that the transmission of data over the Internet is inherently insecure, and you understand and agreed that we cannot guarantee that only authorized persons will view your Personal Data. We are not responsible for third party circumvention of any privacy settings or the failure of any security measures. To help ensure security via the Internet, we recommend you keep your browser up to date with automatic security updates enabled and you use a unique username and password that are never shared.

Data Retention and Destruction

Our data retention policies and procedures are designed to help ensure that we comply with our legal obligations to process your Personal Data in a manner compatible with the GDPR. We will strive to keep your Personal Data accurate and current. Additionally, we will not retain your Personal Data longer than is necessary to provide the Services to you and as otherwise necessary to: comply with our legal obligations; resolve disputes; enforce our agreements; or meet our business needs.

Children’s Personal Data

We do not knowingly solicit Personal Data from or market to children under the age of 18 without prior verifiable consent from such child’s parent or legal guardian (“Parental Consent”). If you are under the age of 13, you are not allowed to purchase a product from the Online Store or otherwise use the Services without Parental Consent. If you are at least 13 years old but not yet 18 years of age, you should not purchase a product from the Online Store or otherwise use the Services without permission from your parent or guardian. We recommend that all children under 18 years of age ask their parents or legal guardians for permission before transmitting any Personal Data to anyone via the Internet. IF YOU ARE UNDER THE AGE OF 13, DO NOT SUBMIT ANY PERSONAL DATA THROUGH THE SITE (INCLUDING THE ONLINE STORE). We encourage parents and legal guardians to monitor their children’s online activity and to help enforce our privacy practices. With proper identification, parents and legal guardians may revoke Parental Consent or review, correct, and request deletion of their child’s Personal Data stored in our databases by contacting us by email at info@twincritters.com. When Parental Consent is revoked, we will stop collecting, using, processing, or disclosing, Personal Data from that child. If we learn that Personal Data from users under 13 years of age has been collected, we will take reasonable measures to promptly delete such data; however, the Personal Data may not be completely or comprehensively removed from our databases.

If you are not yet 18 years old and reside in California, you have the right to request removal of unwanted Personal Data that you publicly post on the Site. To request removal of such data, contact us at by email at info@twincritters.com and tell us that you live in California. While we will make sure your Personal Data is not publicly displayed on the Site, please be aware that such data may not be completely removed from our databases.

International Data Transfers

The Site and Services are hosted in the United States. If you visit the Site (including the Online Store) or use the Services from any location outside of the United States, please be aware that you are transmitting your data (including your Personal Data) to the United States where our servers are located. That data may then be processed or transferred within the United States or transmitted out of the United States and processed in other countries that are not the country from which you accessed the Site. These countries (including the United States) may not have data privacy and security laws as comprehensive or protective as those in force in your country of residence; however, our collection, storage, and use of your Personal Data will at all times continue to be governed by this Privacy Policy. Personal Data that you post on the Site (or submit for publication on the Site) may be available via the Internet, around the world. We cannot prevent the use or misuse of such data by others.

Links to Other Websites

The Site and Services may contain links to other websites or external services that may be of interest to you. It is our intent to provide links only to other quality websites. However, we cannot guarantee the safety and privacy of information you provide to these linked websites, or for that matter to any third parties. Any information collected by websites, other than our Site, is not covered by this Privacy Policy. The fact that we may link to or incorporate an advertiser’s services, functionality, or websites, or present a banner ad or other type of advertisement is not an endorsement of their data privacy or security practices. We do not exercise control over third party services, functionality, websites, or other resources, including their use of your Personal Data, and you should exercise caution when deciding to disclose your Personal Data to any third party. We encourage you to read the provisions of privacy policies on other websites you visit to learn more about their privacy practices. These other parties may place their own cookies or other files on your computer or mobile device, collect data, or solicit personal information from you. Other websites and services follow different rules regarding the use or disclosure of the data you submit to them. This Privacy Policy applies only to our Site and the Services and we are no responsible for privacy practices or the content of other websites.

Questions or Comments

If you have questions or comments about this Privacy Policy or our use of your Personal Data, please send us an email at info@twincritters.com.